Testimonials

 

Katherine from Clyde, MI


"I am always treated with such kindness. No matter when you go in there even a simple question you and your team are so helpful. Thank you."

Annette from Marysville, MI


"They are always friendly and very helpful."

Donna from Port Huron, MI


"Service with a smile and usually a hug on the way out, too! Always a sincere "how are you today" and "thanks for shopping with us"! Oh, and Carolyn often offers a similar sale/discount on similar items as the "Big Box " store down the street! I think she likes us!"

Rose from Roseville, MI


"You went out of your way to check things on my machine that I would never have of thought of. Most importantly, I didn't know that my embroidery should be check every so often. I wasn't told that when it I purchased it. Thank you for your concern."

Nancy from Port Huron, MI


"I came in looking for an inexpensive replacement to a suddenly inoperable machine. There was no pressure to purchase more than I needed right then. I was shown some upgrades and told I could trade up later this year when I was ready! How refreshing to not be pushed into something I wasn't wanting! Thanks so much. I will definitely be back to upgrade this summer."

Donna from Port Huron, MI


"I enjoyed an Anita Goodesigns event and signed up for more classes! We're going to be busy sewers right through June!"

Allyson from Allenton, MI


"Carolyn is very friendly - no pressure to upgrade. Service on my older model was well-done and I didn't get the feeling that they didn't want to work with me. Some shops look at a machine that's over 10 years old (mine's nearly 20 years old) and they pressure me to upgrade to ensure the quality of the service. Technician very knowledgeable about my older machine and I feel confident in his work. He and Carolyn both agreed that my Baby Lock was well-made and has stood the test of time. They offered suggestions about newer machines having air thread technology but without making me feel bad about owning an older model. Nice shop. I will consider them for other machine needs."

Kitty from Harsens Is, MI


"Service is always fast and friendly. You make me feel special and I leave feeling that I will be back soon. I recommend your shop to friends for machine service and for learning sewing and embroidery techniques."

Barbara from Sterling Hts, MI


"Salesperson was very helpful with helping me locate special foot for my sewing machine. Informed me about rewards program."

Dawn from North Street, MI


"Very friendly and helpful staff."

Brenda from Chesterfield, MI


"I like shopping at Calla Lilly because Carolyn is always friendly and very helpful. She appreciates her customers and I always feel welcome there. She knows me by name even when I call her, and she is able to answer questions & give me the assistance I need."

Barb from Fort Gratiot, MI


"Everyone is very friendly and listen to your needs. Service is done very quickly."

Lori from Port Sanilac, MI


"Very friendly made sure I got the most and best for my money."

Kimberly from Saint Clair, MI


"Overall friendliness and knowledge of the staff was great! Will definitely go back for more classes."

Maggie from Kimball, MI


"Everyone was very friendly and helpful. I felt like I've always visited your store."

Candy from Port Sanilac, MI


"I value the expertise and patience of everyone who works at Calla Lilly."

Carol from Detroit, MI


"I like the presentation by Linda White. She was very informative."

Gabriele from Kimball, MI


"Great staff and very knowledgeable. Also patient with me when I have lots of questions."

Linda Sue from Fort Gratiot, MI


"Wonderful local business!!"

Christine from Jeddo, MI


"Very informative guest speaker , fun & laughter with the ladies , many items to choose from gracious host.....& that is just the beginning!!"

James from Ypsilanti, MI


"The visits to the store are always the best I learn new things and there is always someone that can answer your questions and always are new products to try."

Janet from Emmett, MI


"Very helpful, knowledgable, and very friendly."

Diane from Detroit, MI


"Friendly atmosphere, great service is what brings me back every time."

Michelle from Greenwood, MI


"Everyone makes you feel so welcomed!"

Karen from Port Huron, MI


"I still haven't tested my sewing machine but it sounds better than it did."

Jean from Imlay City, MI


"I always come to get machines serviced because the men do an excellent job. It is same day service because I am from out of town."

Kathy from Wales, MI


"I use my sewing machine every day so same day service was very important!"

Lynn from Emmett, MI


"I like how Wayne went to work on my embroidery arm and fixed it right away for me. Wayne and John do very good repair work on the machines. Everyone is so friendly. Sincerely, Lynn Peabody"

Sharon from Capac, MI


"People are so pleasant and helpful."

Candy from London, ON


"I would love to know about any classes you have. I have had two machines serviced and have been very happy with the turn around."

Michelle from Greenwood, MI


"Everyone is very helpful and friendly."

Janet from Goderich, ON


"Excellent service and quality products, love this store!"

Theresa from Port Huron, MI


"I had sewing machine repairs done. I found the people in the store to be friendly and helpful. I have already recommended you to other seamstresses."

Camryn from Fort Gratiot, MI


"Thank you so much for treating me like a special customer. I really appreciate you patiently showing me how to thread my new sewing machine, all the cool features, and helping me make a bobbin. I am in love with how smoothly it sews! I can't wait to show you what I make!"

Meaghan from Sandusky, Mi


"I liked my overall visit the staff was friendly and very informative I feel like I learned a lot while I was there. So far I don't see a need for improvement."

Lori from Port Sanilac, MI


"Such a friendly group of people!!!!"

Maggie from Kimball, MI


"It was a crazy visit because the phone kept ringing and the serger wasn't acting according to plan and was giving us fits. We laughed a lot and ate lemon cake. It was a good training and will continue."

Anne from Sarnia, ON


"I was impressed at how quickly my sewing machine was repaired and returned. You seemed to understand that not all of us have more than 1 machine. You seemed very genuine in your concern to help get my machine repaired and returned as quickly as possible. Thank you."

Barbara from East China, MI


"Carolyn is a very hands-on, genuine person. A pleasure to work with."

Terry from Sarnia, ON


"Clean area, help is quick, large variety of items, quick repairs on items you bring in for repair and prices on repair are exceptional."

Janet from Port Huron, MI


"The people there when I visit - staff, shoppers, teachers and everyone! It is always a bright spot in my day. Thank you all."

Jamey from Port Huron, MI


"A friendly and warm atmosphere."

Katherine from Clyde, MI


"The staff is so friendly and helpful and make you feel so welcomed. They answer all your questions and if don't know the answer they find out for you. Always have good experiences when I visit the store."

Allyson from Allenton, MI


"Great staff! Knowledgeable. Patient. Welcoming."

Laurie from New Baltimore, Mi


"Friendly and helpful."

Naomi from Guelph, ON


"Friendly and helpful! Thank you so much!"

Julie from Oxford, MI


"Very friendly group of people and a very knowledgeable service department."

Dorothy from Fort Gratiot, MI


"I am always made welcome when I enter the shop . Service is excellent. The products are great. And instructions are always available when needed."

Kay from East China, MI


"It was like a home town place. I felt very comfortable and felt a lot of honesty."

Susan from Clyde, MI


"I just adore Carolyn!!"

Lisa from Sarnia, ON


"Everyone is so helpful. I explain what I am attempting to do and you and your staff give me all sorts of ideas and help."

Jane from Macomb, MI


"I love shopping for scissors and tools at your store! So many items to choose from!!"

Lynn from Sterling Heights, MI


"Carolyn, you were absolutely wonderful on the phone the few times we talked before I even came in. And you are just as wonderful in person. I really appreciate your figuring out how to operate my mom's old machine. I will really enjoy using it."

Christine from Jeddo, MI


"Another fun filled day at Calla Lilly. Several new techniques, another new friend & a couple new tools added. Thanks Carolyn!!"

Karen from Brown City, MI


"Very friendly and helpful. Great cleaning and repair service for your machine."

Andrea from Croswell, MI


"The class for the embroidery software was informative and inspiring."

Barbara from Sterling Hts, MI


"Carolyn was very attentive and helpful. She ordered a few items for me that were not available in the store. She showed me how to operate a sewing machine I purchased. Offered to answer any questions or future questions. I will definitely be back."

Shree from Saint Clair, MI


"Offer some kind of training. I found that baby lock has a class when you buy a long arm."

Linda from Petrolia, ON


"An enjoying opportunity to attend classes for software and embroidery."

Mary from Kimball, MI


"The Calla Lilly is always there for you! From product to repairs to much needed help on a project. You can always count on them to have what you need or get what you need. The Calla Lilly is my favorite store!"

Kathie from Fort Gratiot, MI


"There are improvements every time I come in there's not much more you can do. Great place great people and a good time at the classes. I'm glad they are there."

Richi from Columbus, MI


"It’s a very warm and friendly atmosphere. Questions are answered completely and competently. They will work with you. It’s fully stocked and if you need something they don’t have they will find it and order it."